Privacy statement

Personal data we process

Fyris processes your personal data when you use our contact form or when you provide this information to us voluntarily. These pertain to the following items: name, email address, organization name, message.

Retention of personal data

Fyris does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We follow the following retention periods for the following categories of personal data:

Data of clients or other consumers of our products or services, or individuals who contact us via the contact form, is retained for the duration of the business relationship.

Sharing personal data with third parties

Fyris does not sell your data to third parties and only discloses it when necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Fyris remains responsible for these processes. We currently use Twilio SendGrid, a cloud-based email delivery platform, for our contact form. Read about their security measures and privacy policy here.

Cookies or similar technologies we use

Fyris solely uses analytics application Matomo to monitor website traffic volume. The Matomo instance and related data is hosted and stored on servers administrated by Fyris Research & Data on the cloud platform DigitalOcean. Read DigitalOcean's privacy policy here.

Access, correction, deletion, or data transfer

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Fyris. You also have the right to data portability, meaning you can request us to send your personal data, which we possess in a computer file, to you or another organization you specify.

To request access, correction, deletion, data transfer, withdrawal of consent, or to object to the processing of your personal data, please send an email to [email protected]. To ensure that the request for access is made by you, we ask you to provide a copy of your identity document along with your request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. We will respond to your request as soon as possible, but no later than four weeks.

Fyris also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do this on their website.

How we secure personal data

Fyris takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you suspect that your data is not properly secured or if there are indications of misuse, please contact us at [email protected].